COVID-19: We would like to reassure customers that we are open for online orders in the UK and overseas (subject to any international restrictions). Next day delivery options are available via DPD - parcels booked before 3pm are delivered the next working day excluding weekends and Bank Holidays, Saturday delivery is also available for an additional cost (see details below). Standard delivery is normally 2-3 days from despatch, however, they may be subject to a slight delay. If you have any queries about your order please do not hesitate to contact us by emailing firstname.lastname@example.org, or calling us on 01522 543959.
We offer a fast delivery service within the UK mainland via DPD or Royal Mail. You may choose to have your parcel delivered the next day, including Saturdays to enable you to receive your parcel that best suits your daily routine. Standard delivery is also available in the UK and across Europe via Royal Airmail. In order to have your purchases conveniently delivered to a business or different address, you have the option of providing a delivery address that is different to the billing address during the order process. A 5% discount is available for first time customers, enter CODE PURPLE5 at checkout to redeem the offer.
Please make sure that the billing address remains the address that the payment card is registered to otherwise it may delay the order processing.
A copy of the invoice is enclosed in your parcel and will not be sent separately, however if you state that the item is a gift (using the comments box on the order screen) we will only include a packing list with no values attached.
Standard UK shipping usually takes 1 to 3 working days to arrive once your order has been approved and dispatched.
|Standard UK Shipping:||£3.50 per order|
|Channel Islands (Jersey, Guernsey, Alderney, Isle of Wight & Isle of Man)||£4.95 per order|
|Orders over £50 UK only||FREE|
|Next working day delivery within UK mainland excluding weekends:||£6.95 per order (ordered before 3pm)|
Orders after 3pm on Friday will be delivered the following Monday
|Saturday delivery within UK mainland:||£19.95 per order (ordered before 3pm on Friday)|
For next day delivery within UK Mainland, you can order up to 3.00pm between Monday to Friday, for your parcel to arrive the next day. (If an order is placed by 3.00pm Friday, the delivery will be with you the following Monday). If you require Saturday delivery, please select at checkout.
Delivery is possible on a Saturday if you order before 3pm on the Friday, however this is charged at £19.95 per order as this is at weekend rates. Please specify this during checkout, or contact us using the contact form or telephone us on 01522 543959
Please note next day delivery for personalised engraved gifts is available from the date of collection only. Engraving normally takes 3-5 days to complete and collect. Contact us on 01522 543959 or email email@example.com for further information on timescales.
Due to new Brexit Regulations European and Worldwide Delivery may be subject to some delay, custom arrangements and fees will be processed and paid for by Purple Holly, please email us on firstname.lastname@example.org for any queries. International rates are as follows. Please note that not all parcels are suitable for worldwide delivery, subject to restrictions and parce weight and size.
European Delivery: £29.95 per order for orders less than 2kg.
Worldwide Delivery: £47.95 per order for orders less than 2kg.
The maximum size for delivery will be Length + Width + Depth no more than 90cm with no single side longer than 60cm, therefore it will not be possible to post international parcels if they are too heavy or large.
For further information, you may contact us by email email@example.com, or telephone +44 (0) 1522 543959.