Call us at +44 (0)1522 789748

Delivery

We offer a fast delivery service within the UK mainland via UKMail or Royal Mail. You may choose to have your parcel delivered the next day, including Saturdays to enable you to receive your parcel that best suits your daily routine.  Standard delivery is also available in the UK and across Europe via Royal Airmail.  In order to have your purchases conveniently delivered to a business or different address, you have the option of providing a delivery address that is different to the billing address during the order process.

Please make sure that the billing address remains the address that the payment card is registered to otherwise it may delay the order processing.

A copy of the invoice is enclosed in your parcel and will not be sent separately, however if you state that the item is a gift (using the comments box on the order screen) we will only include a packing list with no values attached.

Standard UK shipping usually takes 1 to 3 working days to arrive once your order has been approved and dispatched.

Standard UK Shipping: £2.95 per order
   
Standard European International Shipping: £12.50 per order (please note not all items are suitable to send internationally due to size restrictions. If this is the case we will contact you)
   
Standard Rest of the World International Shipping: £19.95 per order (please note not all items are suitable to send internationally due to size restrictions. If this is the case we will contact you)
   
Orders over £40 UK only FREE
   
Next working day guaranteed delivery within UK mainland excluding weekends: £5.95 per order (ordered before 3pm)
   
Saturday guaranteed delivery within UK mainland: £8.95 per order (ordered before 3pm on Friday)

For guaranteed next day delivery within UK Mainland, you can order up to 3.00pm between Monday to Friday, for your parcel to arrive the next day.  (If an order is placed by 3.00pm Friday, the delivery will be with you the following Monday).  If you require Saturday delivery, please select at checkout. 

Delivery on a Saturday is charged at £8.95,  Please specify this during checkout, or contact us using the contact form or telephone us on 01522 789748.

 

OUR DELIVERY SERVICE WILL NOT BE DISRUPTED BY ROYAL MAIL STRIKES (PLANNED FOR 19TH OCTOBER)

Our delivery services will not be affected by any planned Royal Mail strikes (currently planned for 19th October 2017 for 24 hours) as we will book all parcels via courier during this time.  You will therefore be able to book parcels via our standard and next day delivery timescales as normal.

 

CHRISTMAS 2017 DELIVERY SCHEDULE 

Standard delivery - order by 3pm on Wednesday 20th December and receive in time for Xmas

Next day delivery - order by 3pm on Thursday 21st December and receive in time for Xmas

Next day delivery is not available on Saturday, Sunday or a Bank Holiday during the Christmas period.

Please note next day delivery is available for all products delivered in the UK, except for Engraved Gifts which will normally be with you within 3-5 working days as we do not engrave in-house.

You will be notified by e-mail as soon as your parcel is dispatched

Standard European delivery zones are below. Delivery is by standard Royal Mail airmail.

Western Europe

Ireland, Belgium, Luxembourg, Netherlands, Denmark, France, Germany, Monaco, Greece, Portugal, Italy, Spain

Please allow 2 - 5 working days from dispatch.

Rest of Europe

Andorra, Armenia, Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia,  Finland, Georgia, Gibraltar, Hungary, Iceland, Latvia, Liechtenstein, Lithuania, Macedonia (Republic Of), Malta,  Norway, Poland, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey, Ukraine

Please allow 5 - 10 working days from dispatch.

Please always contact us if you want to check timing or costs of delivery; we'll be very happy to help.

International

Competitive international shipping rates; £19.95 per order.  Please note VAT is not payable for goods sent internationally so this will be automatically deducted from your order.

If you live outside the UK and wish to order a present for delivery direct to someone in the UK you may register and make your order and you will be charged UK delivery rates.  

You may contact us by email jenny.gray@purpleholly.co.uk, or telephone  +44 (0) 1522 789748.